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Location: S.F. Bay Area, CA
|#7152 2017-01-29 GMT-5 hours|
It seems a lot of people are having trouble with the Password Recovery on the site. A few things to be aware of.
1) After you do a password recovery, click on the special link in the password recovery email. If you don't get an email, check your Junk/Spam folder
2) After clicking on the link it will take you to the site and there you will find a link simply titled Profile. Click on Profile. That will take you to your actual Profile page where you can set a new password.
3) Please do not choose any special characters. The way our encryption of passwords works, it will not accept special characters. Those of you with European keyboards please be aware of this. It will let you set it, but you will not be able to log in next time.
4) Please note that the password recovery link in the mail can only be used once. After you click on it, it becomes invalid. If something goes wrong, you must request a new link.
I hope that helps.